You point out up front that self-checkouts are not a substitute and ideally list the ways that theirs are broken. In the case of the local management, talk over them if you have to in order to make your point.

And yes, I complain about having to punp gas, too.

Do it anyway. And complain to the management and the head office if that one staffed checkout is overburdened and you have to wait an unreasonable amount of time.

The thing about Indigenous tax breaks? Also relevant in Canada, and I wouldn’t be surprised to discover there was something similar in Australia or New Zealand. It’s only one possible issue of several in that category, anyway. For instance, there’s a drugstore chain in my neck of the woods that provides discounts for seniors on one day of the week . . . but their self-checkouts can’t handle it and anyone who’s due a discount has to go to a cashier. Stuff like that.

The worst one I’ve run into appeared to be cobbled together from two different systems that barely talked to each other. At some point the main unit passed control to the other without any indication it was doing so, or that different instructions would be appearing on the smaller, monochrome screen that never showed up on the main one and had to be followed before following the next step on the main screen (no audio cues for anything on the secondary screen either, as far as I could tell, so anyone with vision issues was SOL). I don’t know what the hell the designer of this monstrosity was thinking, and I don’t care to know, but my cat could have done better. It wasn’t impossible to figure out, but it required time and brain cells that I wouldn’t have needed at a manned checkout. (Name of the store withheld to protect the guilty, but it was a major North American chain.)

My experience is that maybe a third of them are set up to accept cash. The others tend to have permanent “Credit or debit only” signage. (I pay in cash quite often, although I’ll grant you that I’m an outlier.)

You mean you’ve never run into one that’s got buggy software or non-obvious broken hardware? Lucky.

Um, no. There are many other categories of people who have issues with self-checkouts. Like anyone who’s legally or by the store’s rules due a discount or tax waiver (people with Indigenous status aren’t required to pay sales taxes in some jurisdictions, for instance), since the software often fails to account for these. Anyone paying cash. Anyone who knows anything at all about UI design or has wrestled with a self-checkout that just doesn’t function properly.

I’ll wait in line rather than deal with a machine that’s broken by design, thanks. Fortunately, the stores around here mostly have reasonable staffing practices, so the wait isn’t long unless some idiot tries to price-match against a flyer or something else weird and unusual.

Question is, what happens if you don’t have dmidecode installed? Even more interesting, what happens if you’ve replaced it with a fake that spews back values of your choosing? If they’re bundling it, given that it appears to be GPL2, they’re opening themselves to a lawsuit unless they provide source upon request.

(Somehow, I don’t think they’re actually using dmidecode.)