I get it but with your analogy, if you had all the ingredients and told me you’d get back to me at the start of next year with further information about when I might be able to expect my reserved cake, I’d be pretty unhappy.

I’d argue it’s more than just dropping the ball.

I received an email to say I have a Frame reserved. To me that means that I will soon be given the option to buy one, not some time next year.

They should’ve only reserve listed as many customers as they have actual inventory for, anything else is misleading. I’ve even seen people commenting that they’ve been moved from the wait list to the reserve list when it’s obvious Valve don’t have the inventory to meet demand.

How does that work? They already enforce one unit per household.

Why even bother with the whole waitlist/reservation thing in the first place?

My order availability is 2027, which makes having a “reservation” fucking meaningless.