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They have standalone computer apps? Why wouldn’t people just use the websites?
People would just do that, but an app can harvest soooo much more telemetry data. Business executives will claim the app provides a “richer experience,” by which they mean they’ll experience getting richer by harvesting more customer data to sell.
And they can screw over the web experience, by offering lower bitrate and missing features, even if the app is just a browser, too.
